Reviews

Kind Words From Across the Web

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Sarah Beriault
August 28, 2026
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I have worked with Jeremie for the past couple of years for 2 Disney Cruises, and most recently on my family's first WDW trip. I can't say enough good things about all of his help and support with planning all of these trips. He responds so quickly to the (many!) questions I had along the way, and was great with providing reminders to upcoming booking and reservation windows. He even contacted our hotels to request specific extras in advance, which was all appreciated. His expertise and knowledge about both DCL and WDW is fantastic and so appreciated. We are currently working with Jeremie on an upcoming Disney Cruise and another WDW trip both next year, and we will continue working with him for years to come.
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Heather Curl
August 24, 2026
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Sherri was excellent to work with in planning our Ireland vacation! I had a million questions and she patiently and expertly answered every one of them. Thank you Sherri!!
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Chris Gorvetzian
August 12, 2026
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I had such a wonderful experience working with Cera Culley! Universal Orlando’s ticket packages can be a little confusing, and I was struggling to figure out the best option for what I wanted. I explained what I was looking for, and Cera took care of the rest. She found an option that made so much more sense and ended up being more cost-effective than what I was trying to put together on my own. She even caught a major flaw in my original plan! Cera was incredibly helpful, knowledgeable, and easy to work with. I couldn’t recommend her and Playcation Travel enough!
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Samm Bradleey
August 8, 2026
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She is amazing and was super helpful. She helped us with our Disney trip, helped with planning everything. I dont know what I would have done without her. She has gone above and beyond.
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Pam Aulak
July 31, 2026
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Jas did an outstanding time planning our Disney World and Universal Studios vacation in Orlando! She communicated frequently before we departed with great tips, must see ride/show/parade/food information at each park and even went as far as answering questions we had while we were away. She expressed excitement and joy for our upcoming trip which also increased our anticipation. She also gave us tips about how to stay cool and dry such as taking cooling towels and ponchos. Our Disney World experience was well mapped out and we appreciated having the document outlining our must dos each day. We wouldn’t have known where to begin if it hadn’t been for her. With one day remaining on our trip, I reached out to Jas to help book our tickets for Universal Studios. She took care of that within minutes. While at Epic Universe, we were running out of time during the day and so I reached out to her for help prioritizing our last few experiences. She was literally texting me as we walked through diagon alley in the Harry Potter exhibit. I had not expected her to answer my messages while we were away, but there she was, supporting our every need. She went above and beyond in so so so many ways and made our trip one to remember. We are truly grateful and look forward to collaborating with her on our next great adventure. I highly recommend anyone planning a trip to reach out to Jas for her expertise in planning trips and cruises all around the world. I know I will! Thanks, Jas!
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Mallory & Oliver J Chute
July 28, 2026
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Stacey was such a pleasure to work with. She is detailed oriented, thoughtful and knew all the inside tips! As an experienced Disney traveler myself I still appreciated her insight and wealth of knowledge. We will continue to work with her on our future Disney trips!
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Suzanna Fox
June 30, 2026
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Kate was very helpful in making arrangements for my visually impaired mother. The trip went well and I felt reassured that my mother was taken care of!
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Pam Martell
May 23, 2026
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Mira made our travel plans a smooth ride and the resort she suggested was amazing a place we agreed we would definitely visit again.
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Qiyuan Cheng
May 15, 2026
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Joyce helped us plan a wonderful Disney trip, and we are very grateful for her support. She was patient, thoughtful, and very responsive throughout the whole process. She explained everything clearly and helped us organize the trip in a way that made the planning much easier and less stressful. During the trip, everything went smoothly, and we really appreciated her recommendations and attention to detail. It felt like she truly cared about our family having a great experience. We would definitely recommend Joyce to anyone planning a Disney vacation!
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Chloe & Steven
April 19, 2026
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From the moment we decided to book, Cera was so incredibly helpful! This was my first time working with a travel agency and it was so wonderful and stress-free, knowing that our trip was in safe hands! Cera was flexible, patient and knowledgeable as we debated dates and resorts for my fiancé’s birthday trip. She was more than willing to do the monotonous, calling Disney multiple times for us, making multiple changes to our reservation. When I had a loss in my family and almost canceled our trip, Cera was quick to respond and provide us with our options. She enthusiastically offered tips and tricks for our stay that we absolutely put to good use!! My favorite part was the small touch of our resort tv wishing my fiance a happy birthday as we arrived. All in all, a totally magical trip, made even more magical thanks to Cera. I look forward to booking with her again very soon!!

What Our Clients Say

Walt Disney World – First Time!

Marco and Michelle provided us with a very personal experience planning our vacation. They took a lot of time in explaining the many options available in planning our trip to Disney World and listened to our needs. What really made our trip special were the extras that they booked for us, that seemingly only they knew about – they were amazing and really made our days that much better.

Lori and Jeff

Thornhill, Ontario

We had a wonderful trip

I have done many trips in the last few years and Jeremie has helped plan them all. My favorite place to visit is Disney world. Jeremie has been instrumental in planning our whole trip. He has organized our fast passes, booked our meals, found us the best deals and even organized our flights. If we had any problems Jeremie took care of them for us. He is very helpful and friendly. I would highly recommend him and his services.

Disney lover

Ottawa, Ontario

Our Disney Cruise was magical!

I am a busy business owner that entrusted my first cruise with Melissa B and she was absolutely amazing! She researched cruise options then she booked the cruise, hotel, transfers, etc. and all I had to worry about was getting on the ship and making memories with my son. I would highly recommend Melissa!

Alynn

Windsor, Ontario

A Truly Magical Disney & Universal Experience!!

An amazing Disney & Universal trip made super smooth and stress-free! Excellent planning, great ride suggestions, and perfect timing—especially with kids. Truly magical experience. Highly recommended! Thanks Melissa T once again 🙂

AG

Oakville, Ontario

Like planning a vacation with a friend!!

Sheryl is an expert and makes planning your vacation a breeze! We have booked two Disney Cruise Line vacations with Sheryl and she has made both stress free, positive experiences. I recommend her to all our friends!

Raquel

Alberton, PEI

Traveled to Cozumel | Quintana Roo | Mexico 

We had an Amazing trip! Jas made the booking part extremely easy, she sent us reminders beforehand and pointers on how to maximize the time on our cruise. She was very personable and made our experience effortless. Thank you for all your help!

Manisha

Ontario

Walt Disney Vacation!

Kate Andrews helped us plan our first Disney vacation! We just got back and had an amazing time. Kate was an asset to our trip planning, finding budget friendly options and helping with so many tips and tricks for our stay. She helped plan our our lightning lanes and gave suggestions on activities our kids would enjoy based on their interests! Kate went beyond just booking our trip but ensured our trip went as smooth as possible. Highly recommend!

Brooke

Ontario

Outstanding Service

Melissa B worked tirelessly to make sure all our requests, big or small, were fulfilled when booking this trip. We had quite a few online meetings and we never felt rushed; she took her time to explain things carefully. She was always punctual and very prompt in her responses. She provided us with so many different options and very skillfully guided us to narrow down the choices. She helped us every step of the way. I would definitely work with her in the future. Thank you Melissa for all your help.

Sue

Windsor, Ontario

Disney World Trip

Our Disney Orlando trip was absolutely fantastic, and Melissa T played a huge role in making it so smooth and enjoyable. From the very beginning of planning until the end of our trip, she supported us every step of the way. Melissa helped us choose the right hotel, did excellent park planning, and guided us thoroughly with Lightning Lane bookings, which made a big difference in maximizing our time at the parks. She was always responsive, patient, and incredibly knowledgeable, ensuring we felt confident and stress-free throughout the process. Thanks to her dedication and attention to detail, our vacation was truly magical. I highly recommend Melissa T to anyone planning a Disney trip—you’ll be in great hands!

Bharath

Stress-free vacation, thanks to Kate!

We had an amazing experience working with Kate! She really listened to what we wanted and our budget, and sent us great options that fit perfectly. She helped us choose the W Hotel Punta Cana, and we were so happy with the resort. The resort was beautiful and the food and service were excellent and truly made the trip. Kate was always quick to respond and incredibly helpful. Even after booking, she continued to support us with destination tips, excursion ideas, and even offered to contact the hotel to request our preferred room location. We wanted a relaxing, stress-free vacation and Kate made that happen. Highly recommend her!

KimPhil

Toronto, Ontario

Fantastic Family Vacay!

Jas handled our family’s vacation to Disneyland. We were rookies at booking all “the things” and Jas was able to help us get everything booked and set up. She went above and beyond to answer any questions and helped when I had problems with the Disney app. Jas was so knowledgeable about how to plan out our day with rides and activities. We really appreciated her seamlessly booking all the necessary things we needed to make our holiday fantastic… couldn’t have done it without her!! Thank you again Jas!! We will definitely ask Jas to book our next vacation!

Corey

Osoyoos, BC

Care and communication

Sherrie was incredibly helpful throughout the entire planning process. She made sure all of our transfers were arranged smoothly and communicated with us clearly every step of the way. She found us the best prices available and even double-checked all the details to ensure everything was accurate. She was always easy to reach when we had questions, and she took the time to check in with us before our trip, which gave us so much peace of mind. Overall, her professionalism and care made our travel experience exceptional.

Nicole Martin

Dresden, Ontario

Disney Trip

Francine was quick to respond to any questions we had, offer advice and helped us beyond expectations when the pandemic began and we had to make alternate arrangements. I would highly recommend using Francine. She is a Disney expert!

Mom of Boys

Toronto, Ontario

Just what we needed!

This was our 1st time booking with Sheri so we didn’t know entirely what to expect. From our 1st interaction, my partner and I felt as though we just talking talking to a long time friend. Sheri made this process seemless, she was available when needed her, she listened and delivered exactly what we asked for and a little extra. From now on Sheri will always be out 1st contact for travel advise.

Sophi D

Hamilton, Ontario

Our Disney Cruise was magical!

I am a busy business owner that entrusted my first cruise with Melissa B and she was absolutely amazing! She researched cruise options then she booked the cruise, hotel, transfers, etc. and all I had to worry about was getting on the ship and making memories with my son. I would highly recommend Melissa B!

AlynnG

Windsor, Ontario

An Amazing trip full of Disney magic

We are experienced Disney travellers having gone to WDW many times. Originally, we were going to use the same company to book our trip that we had before. After speaking with Sherrie, we changed our mind and decided to use her extensive knowledge and try booking through her and Playcation. We were very happy we decided to switch. Sherrie was always there whenever we had any question no matter how offbeat. When we asked something that she didn’t have an answer to, Sherrie immediately looked into it and promptly got back to our family with the information we needed. She gauged perfectly the amount of help we needed. She never pushed but had plenty of suggestions if we asked which was perfect as we already have a lot of knowledge ourselves. We had booked our trip when a new deal popped up. Sherrie hunted until she found a room in our chosen resort that would save us costs on our trip, even when I had told her not to worry about it because it seemed that there weren’t any rooms in the deal that would suit our needs. Sherrie booked our rooms, park tickets, special event tickets, an umbrella at Typhoon Lagoon and our dinning reservations (her quick morning fingers managed to get us every restaurant at the times we hoped, it was amazing!). Our trip overlapped her own family vacation and she still made sure that we were taken care of by giving us a contact that we could use if there were any problems when she was away. Sherrie made sure to note our celebrations (an anniversary and a graduation) on our reservations and also called when we got paranoid that the Disney had missed adding them. Our trip itself was amazing and seamless. We stayed in Animal Kingdom Lodge for the first time and it was what Sherrie had told us to expect, incredible! We stayed for 8 nights and spent 5 days in the parks, an evening event in Hollywood Studios and a day in Typhoon Lagoon. Our trip was well sprinkled with Pixie Dust, thanks to Sherrie! We will definitely be calling for our next trip!

Nicole & Terry

Ontario

The BEST trip of our lives every time!!

My family and I love Disney vacations. Francine has been planning our family Walt Disney World vacations for many years. She is always extremely helpful, always available to answer questions, book special Disney World hotels, book special events happening at Disney World, make suggestions, do whatever she can that every Disney family vacation is always very special, is always the best Disney vacation ever! January 2020 Francine made my Disney Princess grandaughters dreams (and all of my family’s dreams) come true, once again, with the special Princess events she was able to book for all of us!! It was a special dream that became the most amazing Disney vacation with much thanks and appreciation to Francine! Francine helps with the planning from start to finish. We love all she does to make each Disney vacation the best ever! The moment we think of a Disney vacation, we think of Francine!!!

Disney Mom

Burlington, Ontario

Our Disney trip was absolutely magical

Our Disney trip was absolutely magical thanks to Stacey! From start to finish, she made the entire planning process so easy and stress-free. We stayed at Disney’s Pop Century Resort and it was perfect for our family — Stacey helped us choose it and it ended up being exactly what we needed.

Because of her incredible knowledge and attention to detail, we were able to do everything we wanted (and then some!). She made sure every little moment counted — from park reservations to dining tips, and even those extra touches that made our trip unforgettable.

If you’re planning a Disney vacation, trust me — you need Stacey in your corner! She truly made our dream trip a reality and we can’t thank her enough for all the magic she added to our experience.

✨ Thank you, Stacey, for helping us create memories that will last a lifetime! ✨

CandaceCat

Ontario

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